Flogas Ireland
Ltd On-Line Privacy Policy
Flogas is committed to best practices in respecting the privacy
of it's customers and internet users - we are an LPG supplier, not
a trader in personal information. The following documents the details
of our policy.
Disclosure to Third Parties
Flogas does not sell or pass any information on customers to third
parties unless specifically requested by the customer, such as our
passing customer contact details to a gas service contractor when
a customer requests a service or else when his or Flogas's equipment
is due routine service. Routine service in this context would arise
through a maintenance contract or where we have to carry out routine
maintenance on our gas tanks. We may be required to disclose information
to statutory authorities, such as on foot of a court order.
Apart from the above, we do not pass customer lists,
email addresses, web site contacts, or other information to any
third parties.
Collection of Information from Web Site Access
Flogas does not collect any information that is traceable to an
individual from our web site - we do not collect user names, telephone
numbers that they may use to access the web site, IP addresses of
their computers, or email addresses.
Flogas does collect summary information which helps
us develop our web site, such as how many hits we receive, what
pages are the most popular, what web browsers users are using.
On-Line Purchasing
The processing of on-line purchasing (and the consequent credit
card information) is processed for Flogas through a secure, Verisign-verifiable,
ordering system with the credit card payments being processed directly
by our bankers. We do NOT have access to any user's credit card
information - the payment is verified and processed by our bank,
who merely forward the payment amount to us (referenced to the transaction).
Privacy of Information
Flogas does hold information on customers who have an account with
us (generally for the purchase of gas). We are committed to ensuring
that this information is kept securely to avoid theft or access
by others, which is both in our interests as well as that of our
customers. We take all reasonable steps to ensure that the information
we hold is kept accurate and up-to-date.
Further Information
If you have further queries, suggestions for further information
that should be included on this page, requests to update or correct
information that we have, or wish to make a complaint in this respect,
please contact
us.
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