LPG Billing FAQ'S
Frequently asked questions about LPG billing
In a metered development, each property will have been fitted with a meter (normally in a box). The meter will record the amount of gas going into your home, typically in cubic metres. Within metered developments, gas is piped to each home from a central storage point (this can be above ground or, as is more often the case, below ground). As a metered customer, you can enjoy all the advantages of gas while having the peace of mind knowing you will never run out. Flogas make regular, planned deliveries to metered developments.
We would ask that you familiarise yourself with the position of the meter at your property in case you need to turn the gas off in an emergency or wish to read your meter. Should you require a key to open your meter box, please do not hesitate to contact us.
We offer several bill payment options, including:
- Pay Online here
- Direct Debit, with payment taken from your specified account 30 days after the date of the invoice.
- Easy Payment Plan - allowing you to spread the cost of your gas bills by paying a specified amount per month. You can even specify any date within each month for when payment is debited from your account. To discuss this option further, please do not hesitate to contact our credit control department on 028 9073 2611
- Cheque
- Credit / Debit Card
A standing charge is applied to all metered accounts to cover the provision and maintenance of the storage vessels, regulators and gas supply mains up to and including the meter box.
The standing charge will be invoiced separately in March, June, September & December, with your standard payment terms applying. The charge will appear on your invoice as 'Standing Charge'. Further details can be obtained by calling us on 028 9073 2611.