Cookies

The purpose of this protocol

Flogas, its subsidiaries and all the companies in the Flogas Group are firmly committed to complying with our data protection obligations. In this context, and to ensure consistency and excellence in service, we believe it is important to set out a protocol to be followed for the retention of cookies.

The relevant Data Protection Acts (the Acts) and the General Data Protection Regulations (GDPR) impose obligations on us, as a Data Controller, to process personal data in a manner that respects data subjects' rights to have their data processed fairly.

What are Cookies?

Cookies are small text files placed by website operators on the devices of website users. They gather information about the device and send that information back to the website operator. Their functions are varied. They allow a website operator to provide services, identify devices, understand website user preferences and so on.

This website/portal may use cookies for the useful purposes outlined below:

Websites

• Make the website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve this website for you

Portal

• Login into the Portal
• Forms
• Customer preferences

Flogas will not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to 3rd parties

When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns:

• We do this to find out things such as the number of visitors to the various parts of the site.
• We collect this information in a way which does not identify anyone.
• We do not attempt to identify the identities of those visiting our website.
• We will not associate any data gathered from this site with any personally identifying information from any source.
• If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

By proceeding to the online shop, you will be leaving the Flogas website. This shopping facility is provided by Shopify, which is a third party, and therefore, you will be bound by Shopify's cookie policy. Please refer to the Shopify cookie policy for more details regarding cookie compliance.

The table below explains the cookies we use and why.

Cookie List

A cookie is a small piece of data (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by third-party providers whose services we have added to our pages or by us. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are most and least popular and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and we will not be able to monitor its performance.

Facebook Conversion Tracking Pixel

Flogas Ireland may, from time to time, use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows Flogas to understand and deliver ads that are more relevant to you. The collected data remains anonymous, and Flogas cannot access any individual user's personal data.

However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for its own advertising purposes (in accordance with Facebook's Data Use Policy found under: https://www.facebook.com/about/privacy/). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt out of Facebook's use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

Manage Cookies

What is an Opt-Out cookie?

Opt-out cookies are cookies created by a website in your browser's folder that allow you to block that website from installing future cookies. The opt-out cookie tells the website not to install third-party advertisers or other cookies on your browser. This prevents the third-party ad server from tracking your page preferences within a website or among websites within their network. The drawback to using opt-out cookies is that they are site-specific. They can only block cookies from a specific server and won't block cookies from other websites. To do generalised blocking, you can manage your cookies via your browser's cookie settings.

Most web browsers allow some control over cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Browser Cookie Settings

If you do not wish to receive cookies, most browsers allow you to change your cookie settings. These settings will typically be found in the "options" or "preferences" menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the "Help" option in your browser for more details.

• Cookie settings in Internet Explorer
• Cookie settings in Edge
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

Google Maps

Flogas embeds Google Maps, which is a third-party plugin, and uses cookies as stated in Google's Privacy Policy.